The website www.dqualcollection.com is operated by DQUAL, a trademark of the company RENMIR, LDA with corporate number 517008190, and headquartered in Esposende. The DQUAL brand assumes responsibility and commitment to respect the security of this website and protect the data provided by its customers and visitors.

As the data controller, Dqual ensures that the processing of personal data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with them; It collects, uses and stores only the minimum personal data that is necessary and indispensable for the purpose in question; It does not proceed with any transmission of personal data for commercial or advertising purposes; It processes personal data for legally foreseen purposes or for the execution of online services at your request.

By providing your personal data to DQUAL through the website www.dqualcollection.com, you authorize your personal data to be used and processed by DQUAL under the terms and conditions mentioned below.

Privacy Policy

DQUAL is committed to maintaining the privacy and confidentiality of all information provided by the user. This Privacy Policy establishes the measures adopted by DQUAL in relation to personal data collected on the website www.dqualcollection.com, in accordance with the Personal Data Protection Law and other applicable legislation, both at national and EU level. The term “personal data” refers to all personal information provided by the user or customer. Depending on the type of services provided, the following may be collected, after prior authorization: name; address; tax identification number; email address; mobile phone number; payment details.

For what purposes does DQUAL process personal data?

Examples (non-exhaustive):

  • Technical responses and complaints;
  • Responses to commercial questions;
  • Marketing and Communication;
  • Order processing.

We request express consent before using information for purposes other than those expressly provided for in this Privacy Policy.

DQUAL is committed to protecting customer data and not making it available to third parties.

Information Update

In accordance with the Personal Data Protection Law, all users have the right to access, update or delete their personal data from our database. To do so, simply contact us using the contact form.

We provide you with access, rectification and deletion of your personal data at your request. You also have the right to object to the processing of your personal data. As this is not data, but an interaction of interest to DQUAL: whenever you share a review of our products or publish a photograph/image/video on social media with the correct brand identification, you authorize us to share this content with our community in: email marketing, publications on social media or content in the online store.

Cookies Policy

In order to provide a more personalized service and improve the user experience, our website uses cookies to collect and store information. A “cookie” is a data file that is placed on your computer and that allows us to remember your choices, dates and previous visits to the website. The cookies used on DQUAL portals are the following:

  • Essential – necessary for browsing the website, guaranteeing access to private areas of the website, in order to allow services to be provided (session cookies);
  • Analytics – necessary to collect information for statistical analysis of website navigation and use, namely Google and social networks (possibility of interaction with social networks, namely Facebook and Instagram);
  • Performance – necessary to monitor the website user experience.

Users can prevent the use of cookies in their browser settings, knowing that limiting this option may affect the use of some features or the performance of certain website tools.

Privacy Policy Updates

DQUAL may at any time update and add new features to the website www.dqualcollection.com, as well as to existing services. These changes are intended to improve the technology used to access the website and to improve the service provided to customers.

In cases where there is any change to this Privacy Policy, DQUAL will notify the user or Customer as well as the responsible local authority, in cases required by law.